Privacy notice

Read Suffolk County Council's corporate privacy notice and find other service-specific privacy notices.

General information

Suffolk County Council (the council) collects and uses personal data to provide and manage services.

The processing of personal data is governed by the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA 2018), collectively referred to as data protection law.

This privacy notice explains how the council uses information about you when you contact us or use our services, and how we protect your privacy.

Suffolk County Council may change this policy from time to time. This policy is effective from 20 November 2023.

There are a range of security controls in place to safeguard the personal data we process, including:

  • encryption of data (and other methods to make personal data not identifiable as it is shared and stored)
  • controls on access by personnel
  • audit and adequate training.

The council is the controller for the personal information that is being processed and is registered as a fee payer, with the Information Commissioner’s Office. The council’s registration number is Z5113825.

If you have any queries about how the council is collecting or using your personal data, the council’s Data Protection Officer can be contacted at:

Endeavour House,
8 Russell Road,
Ipswich,
IP1 2BX

Email: data.protection@suffolk.gov.uk